Order FAQ
What is the return policy?
We want every customer to be completely satisfied with their purchase. If you are not happy with your order, please contact us, and we will work with you to make it right.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I get in contact?
You can contact us at the bottom of this page. We look forward to hearing from you!
Product FAQ
Can I microwave Esprezi in the packet?
No. Do not microwave Esprezi while it is in the packet. If you would like to enjoy it warm, empty the espresso into a microwave-safe mug or cup before heating. Heat carefully until it reaches your desired temperature.
How can I create a crema with Esprezi?
Because Esprezi is ready to drink, the natural crema that forms during a freshly pulled espresso shot may settle over time. To recreate it, simply reintroduce air into the espresso by pouring it into a cup and using a handheld milk frother for a few seconds. You can also pour it into a cocktail shaker with the lid securely fastened and shake vigorously. Both methods aerate the espresso, helping bring the crema back to life for a rich, café-style espresso experience.
Where are your products manufactured?
Esprezi is proudly made and packaged in Uganda using locally sourced coffee beans. From bean to packet, every step of the process takes place in Uganda, allowing us to deliver high-quality espresso while supporting the local coffee industry and the communities that grow it.
Is Esprezi real espresso?
Yes. Esprezi contains authentic liquid espresso. It is not instant coffee, powder, or a concentrate.
How do I use Esprezi?
Tear open the packet and drink it straight, or mix it into your favorite beverage such as a latte, iced coffee, protein shake, smoothie, or cocktail.
Do I need an espresso machine?
No. Esprezi is ready to drink right out of the packet, so no machine or brewing equipment is required.
Does Esprezi need to be refrigerated?
No. Esprezi is shelf stable and can be stored at room temperature until opened.
Is Esprezi a coffee concentrate?
No. Esprezi is a finished espresso beverage designed to be enjoyed immediately, not diluted before drinking.
How much caffeine is in one packet?
Each Esprezi packet contains approximately 84 mg of caffeine, similar to a standard shot of espresso.
Is the packet recyclable?
Yes. Esprezi is packaged in a recyclable patented single-serve packet as part of our commitment to more sustainable packaging.
Can I travel with Esprezi?
Yes.The lightweight single-serve packet is designed for travel, commuting, camping, hotels, offices, and other on-the-go situations. Esprezi is also TSA compliant. Each Esprezi packet contains less than 3.4 fl oz (100 mL), making it compliant with the TSA carry-on liquid limit. Whether you're catching a flight or heading out on an adventure, you can easily pack Esprezi in your carry-on bag and enjoy premium espresso wherever you go.
Does Esprezi contain artificial ingredients or preservatives?
No.Esprezi is made without artificial ingredients or preservatives.
How many packets should I drink per day?
Most people treat one packet as one serving of espresso. As with any caffeinated beverage, enjoy responsibly and consider your personal caffeine tolerance.