Frequently asked questions
Can I microwave Esprezi in the packet?
No. Do not microwave Esprezi while it is in the packet. If you would like to enjoy it warm, empty the espresso into a microwave-safe mug or cup before heating. Heat carefully until it reaches your desired temperature.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How can I create a crema with Esprezi?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured straight from the source in Uganda. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Is Esprezi real espresso?
Yes. Esprezi contains authentic liquid espresso. It is not instant coffee, powder, or a concentrate.
How do I use Esprezi?
Tear open the packet and drink it straight, or mix it into your favorite beverage such as a latte, iced coffee, protein shake, smoothie, or cocktail.
Do I need an espresso machine?
No. Esprezi is ready to drink right out of the packet, so no machine or brewing equipment is required.
Does Esprezi need to be refrigerated?
No. Esprezi is shelf stable and can be stored at room temperature until opened.
Is Esprezi a coffee concentrate?
No. Esprezi is a finished espresso beverage designed to be enjoyed immediately, not diluted before drinking.
How much caffeine is in one packet?
Each Esprezi packet contains approximately 84 mg of caffeine, similar to a standard shot of espresso.
Is the packet recyclable?
Yes. Esprezi is packaged in a recyclable patented single-serve packetas part of our commitment to more sustainable packaging.
Can I travel with Esprezi?
Yes. The lightweight single-serve packet is designed for travel, commuting, camping, hotels, offices, and other on-the-go situations. Esprezi is also TSA compliant.
Does Esprezi contain artificial ingredients or preservatives?
No.Esprezi is made without artificial ingredients or preservatives.
How many packets should I drink per day?
Most people treat one packet as one serving of espresso. As with any caffeinated beverage, enjoy responsibly and consider your personal caffeine tolerance.